The following second part of the Citrix Cloud ADM service is about setting up the ADM agent. There are significant differences in the deployment and the ADM agents used for this. First, there is the built-in ADM agent, which is already part of Netscaler 12.x, and second, the ADM agent appliance. Here, the ADM appliance is integrated as a standalone system, usually on-prem and linked to Netscaler. I want to explain the exact difference and how these agents are used in the following article.